SMRT Taxis SHB1152H – ★ It was hell.
18 Mar 2017 Lim Siew Hua | Taxi Company: SMRT Taxis
The taxi driver did not pick me up although I had booked for the taxi 1.5 hour in advance. The fact that I had booked a taxi in advance was that I needed to be on time and knowing that it was Friday evening, it would difficult to catch a taxi especially from where I was.
The taxi driver did not come to pick me and neither did he nor the SMRT taxi stand call me about it. I waited for about 10 mins and I called the SMRT taxi stand. It was only then that I was told that the driver wanted to cancel the booking. They said that they would try to get another taxi for me but asked that I also try to get a taxi by myself.